Refund Procedure

Please send an email to [email protected] or contact our 24/7 Live Chat with your requirement. We will check your order as soon as we get your request and reply you within 20 minutes.
The refund will be instantly finished at Guy4game. For detailed time frame, please check the following instructions:

Instant refund&displayed: PayPal/ Credit Card through PayPal/ Money Bookers/ Cash U
Usually our billing department deal with refund orders once per day. So at most 24 hours, your order will be refunded. Also you can make an urgent request for a refund via our 24/7 Live Chat or Emails.

Instant refund but days displayed on card: Direct Credit Card
After we refund your payment, it will take around 2-3 business days until the money get back to your card according to the nature of the credit card processing. This time period might vary to different issuers.
Please Notice: Funds credit might be displayed in your next monthly statement. Please contact your credit card issuer making sure no holding funds on your account. We would provide associated files as the proof of the money return to your credit card issuer if fax number is provided by account issuers.

Days to be refunded: Western Union/ Money Order and Certified Check/ Wire Transfer
We need to submit a report to our billing department. Then they will issue refund accordingly. Usually the time frame is 2-3 business days.