What are the most distinctive Features for guy4game's accounts?
1.1 All of our Characters are sophisticated leveling up by our own staff, the accounts are solely owned by Guy4game. We are taking full responsibility for the accounts we sell. Therefore you don' t need to worry about the dangerous behaviors that could jeopardize an account or its characters.
1.2 All the accounts are transferable and the character' s names are also changeable.
1.3 Characters marked by 2 stars or above have keys for all Heroic Instances as well as SH, MGT, ARC and Kara. All of our characters have already reached the riding skill of 225 and equipped with affiliated mount.
Is it safe to buy an account?
From guy4game, the answer is yes, it' s 100% safe. As we are the solely pre-owner of the account, we can provide all the related account information and the traceable history for the account which includes Account name and password, account registered Email and password, secret question and answer. As addition, we will also provide the scanned copies of the CD key for account creation and TBC as well as Time card that being charged for the account. By having such information, you should even be able to get documentation notarized.
What is WOW Account Safety Pack?
Safety Pack is a package of information that we can provide to ensure the safety of the account after your purchase. It includes:
3.1. Account name and password.
3.2. Account registered Email and password.
3.3. Secret question and answer for the account.
3.4. The scanned copies of the CD key for account creation and TBC will be sent to your shipping Address by registered post mail from our Canadian office.
3.5. The document for a traceable history for the account that include account creating time, TBC time and time card been used are also attached in the registered post mail.
How do I get the scanned copies of the CD key, why is it so important?
We will send these copies to your shipping address via registered post mail from our Canadian office. CD key is the proof of the ownership of the account, if your account and email lost, you can recover your account by presenting these documental proofs.
Can I change the character's Realm after purchase?
Yes, as long as you have received all necessary account info, you would be able to change the realm, but there are certain restrictions to transfer the character’s Realm, for further details please refer to
Blizzard support.
We strongly recommend you change your realm by yourself. However we can change it for you if you required us to do so and there will be a cost of 25 USD for Character transfer.
How can I change the character's name when move the realm?
First of all you need to create an account (or you must already have an existing account) on the realm where you want to move the character you purchased, and create a new character on this realm with a same name as the one you purchased. After done, move the character you purchased from us to the realm where you had just created a new character.
Since the character's name has already existed (the one you just created), they will ask you to change a new character name for the one you moving into. Now you can give this character a new name. It's kind of tricky, isn't it?
How to buy an account?
7.1. Choose the account you are interested in.
7.2. Click BUY NOW and submit all the information.
7.3. You will be transferred to payment page for a secure and automatic transaction. Please choose a way to make payment.
7.4. We will send the account and password to your mailbox within 5 minutes after a phone verification (if needed). If you don't receive the account and password please contact our 24/7 Live chat.
7.5. The rest of the account related information will be sent to you after 7 day free trial if you had not returned the account.
How long will it take before I receive my account after I make purchase?
Most of deliveries take place within 5 minutes after your order. Due to payment security reasons, some orders may need a verification progress. If we do verify your order, we will give you a phone call using your billing information only. Your order will be progressed after verification has been done .We will send you an email which includes all the information to access your account. If you did not receive your account after the verification, please contact our 24/7 live chat customer service.
How does 7 day free trial work?
9.1. Make the payment and you will receive the account name and password. You can try out the character for 7 days. A full refund will be applied if you return our account during this time.
9.2. During the Trial, please avoid doing any behavior that may jeopardize the account or its character such as selling the character's belongings or change character's realm.
9.3. Any misconduct behavior jeopardizing the account during this Trial will lead to a fail of acquirement for full refund.
9.4. If you are 100% satisfied with the Character after your free trial, do nothing and we will send the rest account creation information.
Can I get a full refund if the Character does not work out for me?
You can have a 7 days Free Trail. A full refund will be applied if you return our account during this time. Any delay for returning the account or misconduct behavior jeopardizing the account during this trial could lead to a fail of acquirement for full refund.
What is verification?
Verification is a process to confirm your order with us. We will call you to ask a few questions upon payment safety transfer. The verification calls will take no more than 5 minutes. We usually make verification calls during throughout the day, mostly during the time you would be at home (we will not call in the middle of the night). You can also go to live chat after purchase, and request for a verification call, so we can process your order immediately.
Can I get refund after 7 day free Trial?
Please understand for those customers who have not returned the account in 7 seven days or choose to buy directly, once we have sent out all the related information for the account, the payment will not be reversed or refunded in any circumstances.
What is the character's current Realm?
All the accounts are in PVP realms, to check the character's current realm, please contact our livechat support. Just tell us the Account ID which you can find on Account's detail page then we will check the realm for you.
How long does it take to change character's realm?
It varies from 2 to 24 hours, mainly depend on the Blizzard network. For customers who choose to change character's realm from our side, we will send you the account name and password after the transfer done. If you are hurry to get the character, we suggest you change character's realm by yourself, however we will still assist during the transaction if you need, please do not hesitate to contact our 24/7 livechat support.
